1. Security Overview
Security is foundational to everything we build at AI Humanizer API. We implement multiple layers of protection to ensure your data and API interactions remain safe, private, and reliable. Our security program is designed to meet the needs of enterprises handling sensitive content at scale.
2. Infrastructure Security
Our infrastructure runs on enterprise-grade cloud providers with SOC 2 Type II and ISO 27001 certifications. We employ network-level firewalls and intrusion detection systems, DDoS protection through multiple mitigation layers, geographic redundancy across multiple availability zones, automated security patching and updates, and infrastructure-as-code with automated compliance checks.
3. Encryption
In Transit: All API communications are encrypted using TLS 1.3, the latest and most secure transport layer protocol. We support mutual TLS (mTLS) for enterprise customers requiring client certificate authentication. At Rest: Account data and metadata are encrypted at rest using AES-256 encryption. Content Processing: Text submitted to the API is processed in encrypted memory and is never written to persistent storage.
4. Authentication and Access Control
API access requires unique API keys transmitted via Bearer token authentication. Keys can be scoped to specific endpoints and rate limits. All API key operations are logged and auditable. Internal access to production systems requires multi-factor authentication, role-based access control, and regular access reviews. We follow the principle of least privilege for all system access.
5. Compliance and Certifications
SOC 2 Type II: Our infrastructure and processes are independently audited annually for security, availability, and confidentiality. GDPR: Full compliance with the General Data Protection Regulation for European users. CCPA: Compliance with the California Consumer Privacy Act. HIPAA: Available for enterprise customers requiring healthcare data compliance (Business Associate Agreement available upon request).
6. Data Handling
We follow strict data minimization practices. Content submitted to the API is processed in-memory only and is not retained after the response is delivered. We do not use customer content for training, analytics, or any purpose other than fulfilling the specific API request. Usage metadata (timestamps, token counts, error codes) is retained for 90 days for billing and debugging purposes.
7. Incident Response
We maintain a formal incident response plan with 24/7 on-call engineering coverage. Our process includes immediate triage and containment, root cause analysis, customer notification within contractual SLA timeframes, post-incident review and remediation, and public status page updates for service-affecting incidents. Security incidents involving personal data are reported to relevant authorities and affected users as required by GDPR and other applicable regulations.
8. Vulnerability Management
We conduct regular penetration testing by qualified third-party firms, automated vulnerability scanning across our infrastructure, dependency monitoring for known vulnerabilities in third-party libraries, and a responsible disclosure program for security researchers. To report a security vulnerability, email security@aihumanizerapi.com.
9. Business Continuity
Our service is designed for high availability with 99.99% uptime SLA for enterprise customers. We maintain multi-region deployments with automatic failover, regular backup and disaster recovery testing, real-time monitoring and alerting, and a documented business continuity plan reviewed annually. For security questions or to request our SOC 2 report, contact security@aihumanizerapi.com or visit our Contact page.